What Happened
Users discovered that Snapchat's My AI chatbot would sometimes reveal users' locations when asked, even though users hadn't given explicit permission for location sharing in that context.
Impact
Privacy concerns especially for young users (Snapchat's core demographic). Snapchat had to clarify and update privacy policies.
Cost: User trust damage, privacy policy updates
How to Prevent This
- Explicit consent for any location data sharing
- Privacy-by-design for AI features
- Age-appropriate privacy protections
- Clear user controls over what data AI can access